Contact Us
Contact Us
We're Here to Help
Whether you have a question about our scooters, need advice before placing an order or require support after your purchase, we're here to help.
As a small independent business, we aim to provide a personal service to every customer. While we may not always be able to answer the phone immediately, we'll always do our best to respond as quickly as possible.
For general enquiries, product advice, warranty support and order updates.
We aim to reply within one business day.
Telephone & WhatsApp
If we're unable to answer your call, please leave a voicemail or send us a WhatsApp message and we'll get back to you as soon as possible.
WhatsApp is often the quickest way to contact us and allows you to send photographs or videos if you need technical or warranty assistance.
We Can Help With
- Product advice
- Choosing the right scooter
- Order updates
- Delivery enquiries
- Warranty support
- Replacement parts
- Technical assistance
- General questions
Before Contacting Us
If your enquiry relates to an existing order, please include:
- Your name
- Order number (if applicable)
- Scooter model
- A brief description of your enquiry
If you're reporting a fault, photographs or a short video can help us resolve the issue more quickly.
Our Response Times
We monitor emails and WhatsApp messages throughout the day and aim to respond as quickly as possible.
If you contact us outside normal business hours, we'll reply as soon as we're available.
