PRIVACY POLICY
Last Updated: June 2026
1. Introduction
Pro Scoot Limited respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact us.
By using our website, you acknowledge that your personal information will be processed in accordance with this Privacy Policy.
2. Who We Are
Pro Scoot Limited
Company Number: 17220677
Registered Office:
Suite RA01
195-197 Wood Street
London
E17 3NU
Email: sales@proscoot.co.uk
Telephone: 07769 333714
For the purposes of applicable data protection legislation, Pro Scoot Limited is the data controller of your personal information.
3. Information We Collect
We may collect the following types of personal information:
Identity Information
• Full name
• Billing address
• Delivery address
Contact Information
• Email address
• Telephone number
Order Information
• Products purchased
• Order history
• Payment status
• Delivery information
Technical Information
• IP address
• Browser type
• Device information
• Website usage data
Communications
• Emails
• Contact form enquiries
• Customer service correspondence
• Warranty enquiries
• Return requests
4. How We Collect Information
We may collect information when:
• You place an order
• You create an account
• You contact us
• You subscribe to marketing communications
• You submit a warranty claim
• You request a return
• You browse our website
• You interact with our advertisements or marketing campaigns
5. How We Use Your Information
We may use your personal information to:
• Process and fulfil orders
• Arrange delivery
• Provide customer support
• Process returns and warranty claims
• Respond to enquiries
• Prevent fraud
• Comply with legal obligations
• Improve our website and services
• Send marketing communications where consent has been provided or where otherwise permitted by law
6. Marketing Communications
Where you have agreed to receive marketing communications, we may send information regarding:
• New products
• Promotions
• Special offers
• Company updates
• Marketing campaigns
You may unsubscribe from marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
7. Sharing Your Information
We may share personal information with trusted third parties where necessary to operate our business, including:
• Payment providers
• Delivery companies
• Shopify platform services
• Website hosting providers
• IT service providers
• Professional advisers
• Regulatory authorities where required by law
We do not sell your personal information to third parties.
8. Payment Information
Payments are processed through secure third-party payment providers.
Pro Scoot Limited does not store full payment card details on its systems.
Payment information is processed in accordance with the policies of the relevant payment provider.
9. Data Security
We take reasonable technical and organisational measures to protect personal information from:
• Unauthorised access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as necessary to:
• Fulfil contractual obligations
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
Retention periods may vary depending on the nature of the information and applicable legal requirements.
11. Your Rights
Subject to applicable law, you may have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to processing
• Withdraw marketing consent
• Request transfer of your information
Requests relating to your personal information may be made by contacting Pro Scoot Limited.
12. International Transfers
Some service providers may process personal information outside the United Kingdom.
Where international transfers occur, appropriate safeguards will be implemented to protect personal information in accordance with applicable data protection laws.
13. Third-Party Websites
Our website may contain links to third-party websites. Pro Scoot Limited is not responsible for the privacy practices or content of third-party websites. Customers should review the privacy policies of those websites independently.
14. Children’s Privacy
Our website is not intended for children. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.
15. Changes to This Privacy Policy
Pro Scoot Limited may update this Privacy Policy from time to time. Any changes will be published on our website. The latest version will always be available for review.
16. Contact Us
For questions regarding this Privacy Policy or your personal information, please contact:
Pro Scoot Limited
Email: sales@proscoot.co.uk
Telephone: 07769 333714
